Position: Digital & Records Manager (Global Law Firm)
Location: New York, NY (Hybrid)
Company: Global AM25 Law Firm
Compensation: Base salary to $175k, bonus, annual performance incentives, comprehensive medical coverage, retirement savings plan with firm contributions, generous pto, and additional employee-focused perks.
Summary for Digital & Records Manager
Join a collaborative, globally recognized AM25 law firm in this high-impact promotional opportunity for an experienced Records or Information Governance professional ready for the next step in their career. The Records Manager will lead the Firm's enterprise-wide records management program, driving innovative strategies that ensure the integrity, accessibility, and compliance of physical and electronic records while partnering with attorneys and business teams to support the Firm's global information governance initiatives.
Responsibilities for Digital & Records Manager:
- Lead the design, implementation, and continuous improvement of the Firm's active and inactive records management program, leveraging technology-driven solutions.
- Oversee the full records lifecycle, including retention, annual reviews, defensible destruction, matter close, client file transfers, and matter mobility.
- Manage third-party records storage and shredding vendors while ensuring compliant, cost-effective operations.
- Administer litigation hold processes and contribute to business continuity and disaster recovery planning.
- Partner with attorneys, practice groups, and business departments to ensure compliance with records retention policies and regulatory requirements.
- Develop and deliver Firm-wide records management training, policies, and procedures to promote best practices.
- Generate operational and analytical reporting while collaborating with Information Governance leadership to enhance enterprise-wide governance initiatives.
Qualifications for Digital & Records Manager:
- Bachelor's degree in Information Management, Library Science, or a related field; advanced degree or certifications (IGP, CIP, CRM, CIPP) are highly preferred.
- 8+ years of records management or information governance experience, including
- Experience with electronic records management systems (IRM or similar) and document management platforms such as iManage.
- Prior law firm or professional services experience with knowledge of records management, compliance, retention, and information governance best practices.
- Demonstrated ability to lead cross-functional projects, improve operational processes, and implement technology-driven solutions.
- Excellent analytical, organizational, communication, and relationship-building skills with the ability to influence stakeholders at all levels.
- Proven ability to manage multiple priorities in a fast-paced environment while maintaining exceptional attention to detail.